Desi van Dijk:
For years, GroupMapping has been helping organisations get a grip on complex processes. This also applies to the topic of hiring. By talking to the right people and making choices, we make the step from ad hoc decisions to strategic and conscious hiring. With insight, support and a practical toolkit, we bring control back to the organisation.
Hiring staff, specialists and agencies is indispensable these days. And just as well, because organisations are increasingly having to deal with complex projects and need access to specialist knowledge. In addition, the labour market is changing and there is a greater need for flexibility. We also see that control over the hiring process is lost due to the hectic nature of the daily grind and the size of organisations. If, as an organisation, you do get a grip on this process, you move from ad hoc decisions to strategic and conscious hiring. This provides structure, insight, conscious choices and cost savings.
2024 GroupMapping supported a large drinking water company to get a better grip on its hiring process. The question? Designing a thoughtful process allowing the organisation to better understand hiring with a tool that supports making conscious choices. The end product is a toolkit that helps managers and employees make choices around hiring. It gives them insight into the different definitions, options, as well as the guidelines and policies that exist for each situation. The result? Reclaiming the direction on this issue and the move towards strategic hiring policies.
Nothing is more frustrating than feeling out of control of your processes. Things run past each other and decisions are made quickly and with little consideration. It creates ambiguity in the organisation and also risks. Costs add up quickly and the wheel is reinvented several times. In addition to losing overview and costs can add up quickly, it can also feel like a lack of transparency, leading to frustration among managers or employees. In short, reasons not to let it get that far.
A question we often hear is “But where do you start?”
The first step is to identify who all is affected by the issue. These include hiring managers, legal and departments such as procurement. Only by having the right conversation with the right people, listening carefully and making choices together will support the changes that are needed. An important part of this is getting clarity together: What exactly do we mean by hiring? And what exactly is not? Without that common definition, confusion arises. By clarifying those terms, you create clarity and uniformity.
After that, it is important to understand the whole process together and flesh it out together. This can range from writing the policy, going through all the systemic processes, but also the supplier portfolio and the partners to work with. You cannot separate the decisions made in this phase. After all, individual choices influence the whole and real change only occurs when everyone participates. In this way, changes are not only conceived, but also carried and realised. GroupMapping helps organisations establish this connection.
But how do you include everyone in the choices made and ensure that all knowledge is properly secured and findable? To this end, we developed a practical (online) toolkit at the time. Team managers or employees are guided through the toolkit based on their specific situation. Using propositions and questions, they determine their ideal approach and, in the meantime, find the definitions and policy guidelines that apply to the situation in question, giving managers and employees dealing with hiring issues insight and concrete tools to make the right decision within the common framework.
An organisation that does not depend on ad hoc decisions or loose individual choices, but in which everyone works from the same understanding and with the same principles. That way, as an organisation, you regain a grip on hiring and regain control.
