{"id":5319,"date":"2026-01-29T14:38:24","date_gmt":"2026-01-29T14:38:24","guid":{"rendered":"https:\/\/groupmapping.org\/?p=5319"},"modified":"2026-01-29T14:38:24","modified_gmt":"2026-01-29T14:38:24","slug":"waarom-het-veranderplan-toch-stagneert-op-de-werkvloer","status":"publish","type":"post","link":"https:\/\/groupmapping.org\/en\/why-change-plans-stall-in-the-workplace\/","title":{"rendered":"Why the change plan stagnates on the workplace"},"content":{"rendered":"<p>Marina Simunovic:<\/p>\n<h1>&#8221;Waarom het veranderplan toch stagneert op de werkvloer&#8221;<\/h1>\n<p>Over the past few years, I have seen the same thing happen over and over again: strong change plans that are stuck on the workplace. In this article I share why that happens and how (change) communication makes the difference between knowing and actually doing.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/marinasimunovic\/\"><br \/>\nLink to Marina<br \/>\n<\/a><\/p>\n<h2>What I saw happening on the floor<\/h2>\n<p data-start=\"314\" data-end=\"873\">For five years I worked as a Service Designer. My goal was clear: to make business processes and services transparent and people-centred. Over time, I noticed something more and more often: even the most sophisticated processes failed in practice. Not because the processes were flawed, but because people did not understand the change or could not act on it. Over the past five years at Groupmapping, I have specialised in change communication because it creates the vital bridge between abstract strategy and people\u2019s day-to-day experience.<\/p>\n<p data-start=\"875\" data-end=\"1218\">When organisations transform, whether they are a new strategy or a variety of change projects, I see that the focus is often on reporting lines, new practices and tight KPIs. The human side is taken for granted. But right there is the crux: an organisation changes only when people change.<\/p>\n<h2>Inform versus activate and mobilise<\/h2>\n<p>put into practice<strong> Internal communication<\/strong> and <strong>change communication<\/strong> The Commission has already made a number of proposals for the introduction of a European information system. <strong>inform<\/strong>But one. <strong>transformation<\/strong> calls for attention to dynamics, focused on activation and mobilisation. It is about encouraging people to feel and do the content and why. Then, to get them actually moving in the realisation. Internal communication ensures that they know, this approach makes them feel and do it.<\/p>\n<h2>How do you do this?<\/h2>\n<ul>\n<li>\nWhat does the change mean for daily work and routines?<\/li>\n<li>\nWhat should the specific period of communication be? Do you want to create understanding, remove uncertainty or increase ownership? Only then you choose the form that helps. The form follows the intention.<\/li>\n<li>\nOne means of communication is not enough. Change requires a rhythm of repetition, listening and space for different perspectives. It is not a question of explaining, but of giving meaning and working together.<\/li>\n<\/ul>\n<h2>Closing the gap<\/h2>\n<p>Without this targeted approach, there is a gap between the paper reality and the workplace. Employees understand the 'what', but lack the translation into their own work. This leads to uncertainty and resistance. A well thought out activation and mobilisation process, with the associated (changed) communication, closes that gap. It makes change concrete, understandable and, most importantly, worn.<\/p>\n<h2>Continue the conversation<\/h2>\n<p>Changing requires more than a good plan. It requires attention, timing and meaning. Do you recognize the stagnation I describe above and do you want to take a next step together? Contact me, I'd be happy to help you.<\/p>\n<p><a href=\"mailto:marina\"><br \/>\nContact Marina<br \/>\n<\/a><\/p>\n<h2>Scherper, sneller, slimmer:<br \/>\ndat wil ik ook!<\/h2>\n<p><a href=\"\/en\/contact\/\"><\/p>\n<p>We'd love to hear that.<br \/>\n<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Marina Simunovic shows why change often sticks and how communication really moves people.<\/p>","protected":false},"author":1,"featured_media":5276,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"gm_content_blocks":[{"layout_type":"text","block_title":"Marina Simunovic","block_body":"De afgelopen jaren zag ik keer op keer hetzelfde gebeuren: sterke veranderplannen die vastlopen op de werkvloer. In dit artikel deel ik waarom dat gebeurt en hoe (verander)communicatie het verschil maakt tussen weten en daadwerkelijk doen.","block_image":0,"background_color":"c14b213","ribbon_color":"none","button_1_text":"Link met Marina","button_1_url":"https:\/\/www.linkedin.com\/in\/marinasimunovic\/","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"Wat ik zag gebeuren op de werkvloer","block_body":"<p>Vijf jaar lang werkte ik als Service Designer. Mijn doel was helder: bedrijfsprocessen en diensten inzichtelijk en mensgericht maken. Maar in die tijd viel mij steeds vaker iets op: de meest uitgekiende processen faalden in de praktijk. Niet omdat die processen niet klopten, maar omdat mensen de verandering niet begrepen of er niet naar konden handelen. De afgelopen vijf jaar bij Groupmapping heb ik mij gespecialiseerd in (verander)communicatie, omdat ik zie dat dit de onmisbare brug slaat tussen abstracte strategie en de dagelijkse beleving van mensen.<\/p>\n<p>Wanneer organisaties transformeren, of het nu gaat om een nieuwe strategie of allerlei veranderprojecten, zie ik dat de focus vaak ligt op rapportagelijnen, nieuwe werkwijzen en strakke KPI\u2019s. De menselijke kant wordt daarbij als vanzelfsprekend beschouwd. Maar precies daar zit de crux: een organisatie verandert pas als de mensen veranderen.<\/p>","block_image":0,"background_color":"secondary","ribbon_color":"none","button_1_text":"","button_1_url":"","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"Informeren versus activeren en mobiliseren","block_body":"In de praktijk worden<strong> interne communicatie<\/strong> en <strong>verandercommunicatie<\/strong> vaak op \u00e9\u00e9n hoop gegooid, als er naast externe communicatie al aandacht voor is. Toch is het onderscheid essentieel. Interne communicatie is vooral gericht op <strong>informeren<\/strong>. Maar een <strong>transformatie<\/strong> vraagt om aandacht voor dynamiek, gericht op activatie en mobilisatie. Het gaat erom dat je mensen aanzet op de inhoud en het waarom. Om ze vervolgens daadwerkelijk in beweging te krijgen bij de realisatie. Interne communicatie zorgt dat men het weet, deze aanpak zorgt dat men het voelt en doet.","block_image":0,"background_color":"c14b213","ribbon_color":"none","button_1_text":"","button_1_url":"","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"Hoe pak je dit aan?","block_body":"<ul>\n <li>\nVraag je af wat jouw mensen beweegt. Wat betekent de verandering voor het dagelijks werk en de routines?<\/li>\n <li>\nWat moet de specifieke periode van communicatie losmaken? Wil je begrip cre\u00ebren, onzekerheid wegnemen of eigenaarschap vergroten? Pas daarna kies je de vorm die daarbij helpt. De vorm volgt de bedoeling.<\/li>\n <li>\nE\u00e9n communicatiemiddel volstaat niet. Verandering vraagt om een ritme van herhaling, luisteren en ruimte voor verschillende perspectieven. Het is geen kwestie van uitleggen, maar van betekenis geven en samenwerken.<\/li>\n<\/ul>","block_image":0,"background_color":"secondary","ribbon_color":"none","button_1_text":"","button_1_url":"","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"De kloof dichten","block_body":"Zonder deze gerichte aanpak ontstaat er een kloof tussen de papieren werkelijkheid en de werkvloer. Medewerkers snappen het \u2018wat\u2019, maar missen de vertaling naar hun eigen werk. Dat leidt tot onzekerheid en weerstand. Een goed uitgedacht activatie- en mobilisatietraject, met de daarbij behorende (verander)communicatie, dicht die kloof. Het maakt verandering concreet, begrijpelijk en, het allerbelangrijkste, gedragen.","block_image":0,"background_color":"primary","ribbon_color":"none","button_1_text":"","button_1_url":"","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"Verder in gesprek","block_body":"Veranderen vraagt meer dan een goed plan. Het vraagt aandacht, timing en betekenis. Herken je de stagnatie die ik hierboven beschrijf en wil je daar samen een volgende stap in zetten? Neem contact met me op, ik help je graag verder.","block_image":0,"background_color":"c14b213","ribbon_color":"none","button_1_text":"Neem contact op met Marina","button_1_url":"\/contact\/","button_2_text":"","button_2_url":""},{"layout_type":"text","block_title":"Scherper, sneller, slimmer: dat wil ik ook!","block_body":"<p>Neem contact met ons op om samen de mogelijkheden te verkennen.<\/p>","block_image":0,"background_color":"secondary","ribbon_color":"none","button_1_text":"Dat horen we graag","button_1_url":"\/contact\/","button_2_text":"","button_2_url":""}],"footnotes":""},"categories":[21],"tags":[],"class_list":["post-5319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actueel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Waarom het veranderplan toch stagneert op\u2026 | Groupmapping<\/title>\n<meta name=\"description\" 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