{"id":3945,"date":"2025-08-11T11:21:00","date_gmt":"2025-08-11T11:21:00","guid":{"rendered":"https:\/\/groupmapping.org\/?post_type=cases&p=3945"},"modified":"2025-10-07T14:13:33","modified_gmt":"2025-10-07T14:13:33","slug":"ams-ix","status":"publish","type":"cases","link":"https:\/\/groupmapping.org\/en\/cases\/ams-ix\/","title":{"rendered":"AMS-IX"},"content":{"rendered":"
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AMS-IX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Together with employees, a new, proprietary way of working was designed and successfully introduced. Thanks to co-creation, broad support, focus and energy were created to build on the future with confidence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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About AMS-IX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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AMS-IX, the Amsterdam Internet Exchange, connects large corporate customers to the internet. It is the largest hub in the Netherlands with more than 800 connection points. It employs many specialised staff and is home to more than 30 different nationalities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The question<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Under the motto \u2018A better world through better internet: how?\u2019, we developed a clear vision and strategy together with AMS-IX, focusing on growth, optimisation and innovation. Then the question was: how do you translate that vision into a structured process-based approach, without losing your own culture? In other words: how do you make a new way of working \u2018your own\u2019?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u201cThe projects at AMS-IX didn't feel like work. The personal contacts, the drive within the organisation for a better internet and the intelligence and humour of the people... They made us feel privileged to be part of AMS-IX's development journey.\u201d<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bart Roestenberg<\/strong><\/div>
Collaboration Designer & Partner<\/span><\/div><\/div>
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The answer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Together with staff, we organised a number of design sessions. Here, the contours were outlined for a new way of working. New staff were recruited and included in the change. We supported the introduction of the new way of working with a HyperCare period to dot the \u2018i\u2019.<\/p>

The result? The new design was fully embraced by the entire organisation, thanks to the fact that the design was AMS-IX's own. Our collaborative, people-oriented and personal approach allowed the organisation to start working with confidence on its goals for the future: there is now plenty of focus, energy - and a clear plan for that.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u201cCo-creation with GroupMapping worked very well to come up with an appropriate design that is supported by our people. Very nice cooperation full of confidence.\u201d\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ruben van den Brink - CTO<\/strong><\/div><\/div>
AMS-IX<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Sharper, faster, smarter:
Start the movement!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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